CULTURES / Customer service

Request a return

No account needed. Enter your order number and the email address used at checkout to send us your request.

Return address: 9 Rue du Président René Coty, 62800 Liévin, France. Contact us before sending an item back to receive the applicable instructions.

We use this address to reply. No account or password is needed.

Our team will review your request. Submitting this form does not approve a return or issue a refund.

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